Refund policy
1. According to the Cancellation and Refund Policy, TALOD FOODS shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or containing any other incorrect information or typographical errors. TALOD FOODS shall have the right to refuse or cancel any such orders, whether or not the order has been confirmed and User has been charged.
2. According to the Cancellation and Refund Policy, the Customer shall be entitled to cancel an order of any Product, only before the Order has been shipped. Cancellation of the order can be done logging on to TALOD FOODS website
3. If the customer has an account on website then the Customer can request for cancellation through “My Account”.
4. The Customer will be bound by the Cancellation, Return and Refund Policy on (ecommerce website and shall not hold Talod Food Products Private Limited (“Company”) liable for any loss that she/ he may incur due to cancellation and or return of the order.
5. In case the Product is found having damage in packaging after delivery of the same and/or the wrong product is shipped, the User can request for return of the Product any time after delivery of the Product but not later than three (3) days from the date of delivery of the Product through e-commerce website. The Customer needs to follow the process defined below for return:
a. Send an email to info@talodfoods.com seeking for return of the Products under the 2 circumstances mentioned above or place a return request through “My Account” section if he is an Account Holder
b. The Products shall have to be returned at the expense of the Customer / Guest to the address mentioned below:
Survey No 4, 10 Mahiyal Majara Road, Mahiyal, Talod 383215, Dist.Sabarkantha, Gujarat, India
+91 9909040689
info@talodfoods.com
6. All approval of returns is subject to verification by the Company and the same are left to the sole discretion of the Company.
7. In case, the Customer opts for return of the Product due to damage of packaging or wrong product shipped, Customer will have to ensure that the Product is returned in the condition as received. Packets once opened cannot be exchanged/returned. All free gifts, in original packing as delivered and unused condition, must be returned along with the Product in case of exchange/return of order of the Product with which the free gift(s) is/are given.
8. In the event of cancellation/return of order for the reasons mentioned as per our Cancellation & Return policy, Talod Food Products Private Limited. shall reverse the payment in the same mode the customer has paid.